GoHighLevel workflows we build
Speed-to-lead
Instant SMS and email reply when a form, Facebook lead ad or chat comes in, an internal alert to the right rep, a task with a due time, and a fallback sequence if the lead doesn't respond.
Booking, confirmation & reminders
Calendar confirmations, reminders at sensible intervals, reschedule links, and an automatic move to the correct pipeline stage when a call is booked, confirmed, shows or no-shows.
No-show recovery
A short sequence that offers new times, alerts the rep, and tags the contact so your reporting shows true show rates.
Missed-call text-back
For local and service businesses: an immediate text when a call is missed, routed into the same conversation inbox.
Pipeline automation
Opportunities created automatically from forms, bookings and payments; stage changes driven by real events; tasks and reminders for reps; and won/lost reasons captured for reporting.
Long-term nurture & reactivation
Monthly value emails, seasonal offers and "are you still interested?" campaigns for old leads — with suppression rules so customers aren't spammed.
Reviews & reputation
Review requests after appointments or purchases, with routing so unhappy customers reach you before they post publicly.
Conversion events back to your ad platforms
The step most builders skip: sending bookings and closed deals back to Meta and Google Ads so they optimise for real customers. See GHL tracking setup.
How we build GHL automations
- Map the process. We document how leads move today and where they fall through the cracks.
- Design. Triggers, filters, waits, goals and exit conditions are agreed before anything is built.
- Build with naming conventions. Folders, workflow names and tags your team can understand six months later.
- Test end-to-end. Real test contacts go through every branch, including edge cases like duplicates and re-entry.
- Document & hand over. A one-page map of every workflow plus a recorded walkthrough.
Automation audit for existing accounts
If your account has grown over time, an audit usually finds overlapping workflows, triggers without filters, contacts stuck in loops, and messages sending at the wrong hours. We deliver a prioritised list and fix it — often reducing the number of active workflows while improving results.
Need the full account built, not just workflows? Hire our GoHighLevel specialist team.